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Returns

 

When purchasing in-store, you are entitled to return an item within seven days of purchase for a full priced MOOT voucher.

When purchasing online, you are entitled to return an unwanted item for a full refund back minus the postage cost to the original method of payment. You must notify me within 7 days of your intention.

I will only accept online returns that are accompanied by both a valid proof of purchase along with everything that was sold with the original item with its original tag attached and undamaged. All returns are at your expense, i.e. Postage and packaging. Returns must be made via registered post and no refunds will be made until I am in receipt of the item.

Items must be unworn, undamaged and returned in the same condition as before delivery otherwise I cannot issue a refund.

Any items over 200€ need to be re-authenticated at your expense before return.

I must receive the returned item within seven days of being notified of your intent to return the item.

Please note that all sales on earrings are final (in store and online).